Returns & Refunds

Last updated: December 28, 2023

What return options are available?

You may request a return of any order within 30 days from the delivery date.

How can I request a return and refund?

Please complete the Contact Us form and we will provide you with further instructions.

What are the return requirements?

The product must be in original, uninstalled and unaltered condition.

  • The product must be returned in its original packaging.
  • The product must have the original receipt of purchase.
  • The product must have a Return Authorization Number.

What cannot be returned?

  • Previously installed, tested or altered products.
  • Discontinued or closeout inventory.
  • Gift cards or gift certificates.
  • Сustom made products.

What is the return address?

A return address will be provided once the return is approved.

How to get a Return Authorization Number?

A Return Authorization Number will be provided once the return is approved.

How long does return processing take?

Most returns will be processed within 30 days of return delivery.

How will I receive my refund?

All refunds will be issued to the original payment method.

Any other questions?

  • Mail: 3055 NW Yeon Ave #380 Portland, OR 97210
  • Email: sales@whitewrench.com
  • Phone: +1 (503) 843-8800
  • Contact form: Click Here