Privacy Policy

Last updated: November 20, 2023

Our Privacy Policy describes the principles and protocols governing the gathering, utilization, and sharing of your information while you engage with our services. It also provides insight into your privacy rights and the legal safeguards in place for your protection.

We use your personal data for the purpose of enhancing and delivering our service. Your use of our service constitutes your agreement to the collection and utilization of information in accordance with this Privacy Policy.

What Personal Data We Collect

In order to provide our services, we may ask you to provide us with specific personal data that can be used to contact or recognize you. This may include, but is not limited to:

  • First name and last name
  • Contact phone and email address
  • Address, city, state, postal code
  • Payment information
  • Usage Data

How We Use Your Personal Data

We may use Personal Data for the following purposes:

  • To provide our service, including monitoring service usage.
  • To manage your account, including managing your registration as a service user. Your personal data you supply can grant you access to various features of the Service that are accessible to registered users.
  • As part of our contractual obligations, including the creation, adherence to, and execution of purchase agreements for the products, items, or services you have acquired or any other contract with us via the service.
  • For business transactions, including assess or carry out activities such as mergers, divestitures, restructurings, reorganizations, dissolutions, or the sale or transfer of some or all of our assets. This may occur whether as an ongoing operation or as part of a bankruptcy, liquidation, or a similar proceeding, in which personal data held by us, including information about our service users, is among the assets being transferred.
  • To contact you, including contacting you via email, phone calls, text messages, or similar electronic communication methods like push notifications from our mobile application, to provide updates or important information related to the features, products, or services you've acquired, including necessary security updates.
  • To provide you with news, special offers, and general information about goods, services, and events similar to those you've previously purchased or inquired about, unless you've chosen not to receive such communications.
  • For other purposes, including data analysis, identification of usage patterns, assessment of the efficacy of our promotional campaigns, and the evaluation and enhancement of our Service, products, services, marketing, and your overall experience.

What Personal Data May We Share

  • Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service and to communicate with you.
  • Business Transfers: We may share or transfer your personal information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly disseminated outside.
  • Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve disputes, and enforce our legal agreements and policies.

We will also maintain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, unless the data is used to strengthen the security or improve the functionality of Our Service, or we are legally required to retain this data for longer periods of time.

Retention of Children's Personal Data

Our service is not directed to persons under 13 years of age. We do not knowingly collect personal information from anyone under 13 years of age. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from persons under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.

If we need to rely on consent as the legal basis for processing your information, and your country requires parental consent, we may require your parent's consent before collecting and using that information.

Retention of Payment Information

All payment information is transmitted via a secure connection to the Payment Processor directly.

We do not collect, do not process and do not store any personal payment information.

Security of Your Personal Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Delete Your Personal Data

You have the right to delete or ask for our assistance in deleting personal data we have collected about you.

You can update, change or delete your information at any time by logging into your account if you have one and visiting the account settings section, which allows you to manage your personal information. You may also contact us to request access to, correct or delete any personal information you have provided to us.

However, please note that we may need to retain certain information if we have a legal obligation or legitimate reason to do so.

Law Enforcement Requests

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests from government authorities (such as a court or government agency).

Privacy Policy Changes

We may update our Privacy Policy from time to time. Changes to this Privacy Policy come into effect from the moment they are posted on this page. You are encouraged to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By mail: 3055 NW Yeon Ave #380 Portland, OR 97210
  • By email: sales@whitewrench.com
  • By phone: +1 (503) 843-8800
  • By contact form: Click Here